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Act Now: Salesforce Fiscal Year End is January

How You Can Win Against an 800-Pound Gorilla Salesforce became the market leader in 2013 and has dominated the Customer Relationship Management (CRM) jungle ever since. With its fiscal year-end in January, now is the best time to review and optimize your Salesforce spend. In the early 2000s, Siebel was the market-leading (and most expensive) CRM (and remained so long after it was acquired by Oracle in 2006 for $5.8 billion), until it lost so much market share that the once unassailable technology goliath finally met its inglorious end. Technically, Siebel is still part of Oracle’s lifetime support policy, but for all practical purposes, it's ...

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Act Now: Snowflake Fiscal Year End is January

The Rise of the Consumption-Based Pricing Model One thing is clear in 2022: The technology industry is moving away from per user per month subscription models and moving towards consumption-based pricing models, and it’s no wonder why. With the ability to capture value from all customer consumption, the revenue-capture and resulting earnings of firms like Snowflake have significantly outpaced even the most successful subscription-based companies, and this is pushing enterprise valuations into a completely new stratosphere, providing ample incentive for technology suppliers to migrate towards consumption-based pricing models. Executives like ...

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Act Now: Workday Fiscal Year End is January

Introduction Workday was ranked #1 in NET(net)'s Top 10 HCM HRMS Suppliers for 2021 blog. The cloud-based system mostly known as a Human Capital Management (HCM) platform for global workforces is delivered as a Software-as-a-Service (SaaS) and offers the following modules: Human resource management Business process management Reporting and analytics Benefits administration Compensation management Talent management Survey framework Employee and management self-service Program and Project Management Payroll and Workforce Management Professional Services Automation Enterprise Planning Higher Ed Student Support Spend Management Many ...

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Fiscal Year End Watchlist: Veeva

Steven Zolman
Jan. 20,2022 | Software SaaS Veeva

In 2021, Veeva was named as our #1 Technology Supplier to Watch, and with good reason. In our view, Veeva had the ability to outflank Salesforce.com to make a vertical cloud for the global life-sciences industry; something that Salesforce and others failed to do. Marquee customers include AstraZeneca, Bayer, Bristol-Myers Squibb, GlaxoSmithKline, Merk, Nestle, and Sanofi. With this vertical industry focus, Veeva has enjoyed considerable success, and with its premium-priced platform, its success has come at the expense of its customers. Now, with over 50% market share in the life sciences customer relationship management (CRM) market, Veeva ...

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Microsoft Still Number One in the Audit Game

The adage goes: "The more things change, the more they stay the same." Although technology moves at a rapid pace, the predatory behavior of software vendors does not really change. Certainly, it works for them as the numbers show: Microsoft net income: $44.2B Oracle net income: $14.1B IBM profit: $5.6B Not coincidentally, these are the top 3 suppliers most likely to audit you according to a recent ITAM study of 465 IT Executives conducted by Flexera. This fact comes as no surprise to us, as we wrote about this in 2019 in an article titled: The Top 10 Audit Crazy Suppliers, where our top 3 mirrored the IT Executive survey exactly. In fact, 9 ...

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Microsoft Pricing and EA Evolution: Disruptor to Dominator

Prior to establishing Microsoft, Gates and Allen had already formed another company while they were both still students at a high school in Seattle. They designed a computer system that automatically processed traffic counting data called Traf-O-Data. The aim of this was to read the raw data that was produced by roadway traffic counters and transform these into reports for traffic engineers. Apparently, they had a limited amount of success with the company, but it helped them to develop the computer programming skills that was instrumental in founding Microsoft. It also gave them the opportunity to develop their business skills, turning ...

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Like a Bad Hangover, Did You Wake Up in 2022 Budgeting Season and Wonder Where Your Money was Spent?

Like a party no one wanted to go to, the COVID pandemic dragged many IT Executives into (over) spending on technology that was not planned for. In the frenetic pace to ‘keep the lights on’, expenditures were made without the scrutiny they may have normally received pre-COVID. Supporting all the work from anywhere (WFA) initiatives including conferencing, PCs, and remote access software and hardware were all added to the mission critical initiatives already underway, like digital transformation and cloud migrations siphoning money away from those other priorities. As you start planning for your 2022 budgets, you may just now be realizing and ...

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Microsoft Announces Price Increases and Terms Changes That Will Affect All Enterprise Customers

Microsoft has a long history of confusing customers with multiple pricing models and several different agreement types.  With Cloud services, some of that has been simplified on the surface, but still leaves customers typically paying more (not less) over time.  Microsoft really is not in business to help their customers spend less on Microsoft, but we are. In that spirit, as many of you already know, Microsoft announced new global price increases set to go into effect March 1, 2022.  In addition to the 365 increases, there are other important changes coming to their CSP (Cloud Solution Provider) partner programs that could also impact your ...

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Financial Services Blog Series: How Lemonade is Disrupting Insurance

Back in the 1980’s an established computer company, Applied Computer Techniques or ACT, wanted to crush a young upstart called ‘Apple.’  So, they renamed their computer Apricot. This copycat strategy was not much of a success, Mitsubishi Electronics bought them in the early 1990’s as a competitive domestic play at NEC eventually shutting down the brand altogether. Maybe not the smartest move by ACT. Fast forward 30 years and a young upstart made its way to the market and its consumers. Founded in 2015, Lemonade has grown to become one of the leading InsurTech companies across the world. But how does a fairly young company compete with ...

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Hidden Costs in Your Technology Agreements: Beware the 'I' Word

Inflation impacts the cost of nearly all your supplier agreements. Look closely at your IT agreements (especially your Cloud agreements). Even though the cost of technology goes down over time, and technology advancements make processes less manual, less error prone, less expensive, and more automated, many of your agreements still have antiquated clauses allowing your suppliers to *increase* your costs on an annual basis by an amount equal to the Consumer Price Index (CPI) amount, and generally include an accelerator above that amount; something like CPI + 3%, which would provide a contractual right of your supplier to increase your costs ...

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