This latest installment is probably one of our shortest, but no less important!
In the standard Oracle agreement, Oracle refers to externally controlled websites for things such as the definition of support, and as such, they have the unilateral ability and control to fundamentally change the terms and conditions of your agreement without you even knowing about it until it is too late. Even if there is notification, over time these communications get lost, people leave who were points of contact, and or it may never have gotten sent to start with.
We have many suggestions for Oracle's customers in this area around notifications, potential incurred fees, and how to ensure both Oracle and our Client are on the same page moving forward so all risk is mitigated. If you would like to know more about this situation and how to protect your interests or want to learn more about any of our 12 Terms and Conditions to look out for, please don’t hesitate to contact us, and we’ll put you in touch with one of our subject matter experts!
If you would like an advance copy of our consolidated eBook with all 12, please click here.
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