Our banking clients, who are pursuing a full digital transformation are seeing improvements in EBITDA of more than 40%, and about two-thirds of this value comes from the impact of the digital bank on cost basis and loss prevention rather than from revenue uplift. The message being: this isn’t as much about gaining new clients, as it is reducing the costs to serve your existing ones. By doing so, the operational efficiencies gained, far outweigh the investments required and make the offerings more attractive to the market at large. Quite simply; it’s a do or die decision.
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