Managing IT Spend in a Global Pandemic: Strained Capacity and Reflexive Buying
Unlike consumers who have been panic-buying bathroom paper products in bulk over the last few weeks, IT executives have prepared for security threats and natural disasters for many years and have deployed highly resilient solutions with varying degrees of business continuity. Clients have spent millions for things like network redundancy, contact center contingency planning, remote workforce support, and business application and underlying compute and storage infrastructure availability. The list could go on. In fact, there is a whole industry set up to help IT leaders face this business continuity challenge. What many of those plans fell ...
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