Top 10 Must Have Clauses to Crush Your MSP Contract Negotiations
Steven Zolman
Jul. 31,2025 | Negotiation MSPIn the cutthroat arena of Managed Services Provider (MSP) contracts, the fine print can make or break your deal. With global IT services spending soaring to $1.3 trillion in 2024, per Gartner, enterprises are betting big on outsourcing—but vague terms, hidden costs, and rigid agreements can turn that bet into a bust. At NET(net), we’ve seen the fallout: clients trapped in inflexible contracts, blindsided by fees, or left hanging during critical outages. This isn’t just about signing a deal; it’s about crafting a contract that maximizes value, slashes risk, and keeps your MSP in check. Here’s our battle-tested Top 10 checklist for MSP ...
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