Dexter Siglin

Sep. 29,2025 | CFO, CIO

We’ve spent years helping CFOs and CIOs navigate the treacherous waters of IT vendor management. Today’s global market is rife with inflationary pressures, geopolitical tensions, and unpredictable interest rates, so controlling technology costs while driving efficient growth has emerged as the paramount concern for finance and IT executives. According to recent surveys, this issue tops the list for CFOs, who are laser-focused on aligning expenditures with strategic objectives amid shrinking budgets. IT leaders, meanwhile, grapple with the rapid pace of technological change and resource constraints that hinder scaling investments. This isn't just abstract worry; it's manifesting in bloated IT budgets, often ballooning due to legacy systems, unoptimized vendor contracts, and hidden fees that siphon millions from enterprise coffers.

The economic uncertainty of 2025 amplifies these challenges. CFOs are contending with a volatile landscape where trade policies, supply chain disruptions, and shifting fiscal environments erode margins and stifle growth. Ruth Porat, CFO of Alphabet Inc., emphasizes proactive risk management: "In times of crisis, the most important lesson is to identify your greatest source of vulnerability ahead of time and protect against it."  For many, that vulnerability can be in unchecked IT spend, which can account for 3-5% of total revenue in large enterprises, often riddled with inefficiencies like overprovisioned cloud resources or outdated software licenses.

IT leaders echo these fears, highlighting how economic headwinds exacerbate the struggle to optimize resources. Milind Wagle, CIO of Equinix, warned against paralysis in tough times: "I think the easiest thing, but the worst thing, would be to freeze in this time of uncertainty and not move anything forward…stopping commitments would be the wrong thing for CIOs to do."  This is particularly poignant in anecdotes like those from Chris Ashworth, CIO of Hermes, who described the pitfalls of legacy infrastructure: "When scaling legacy infrastructures, you’ve got that habit to be as big as the ‘peakiest’ hour of your ‘peakiest’ day, which makes it a big and expensive challenge. So, we are driving a proper digital transformation and moving to consumption-based infrastructure."  Such stories illustrate the real-world drag of inefficient IT setups, where costs spiral due to rigid, non-scalable vendor agreements that fail to adapt to fluctuating demands. Couple that with the favorable consumption model pricing and associated revenue that suppliers enjoy, it’s a tough situation in any direction.

These concerns are inextricably tied to massive IT spend questions. Enterprises often face "vendor lock-in" (see our Lock In article from May of this year - link here) scenarios, where suppliers embed escalating fees, unused features, or non-competitive pricing into contracts, leading to 20-30% waste in areas like cloud services, SaaS subscriptions, and hardware maintenance. Unaddressed, these inefficiencies not only inflate budgets but also heighten risks, as over-reliance on suboptimal vendors can delay digital transformation and expose you to competitive disadvantages.

Optimization of IT spend emerges as the linchpin for mitigating these issues. By auditing supplier ecosystems and renegotiating terms, enterprises can eliminate hidden charges, right-size configurations, and shift to flexible, consumption-based models. This approach directly addresses economic uncertainty by freeing up capital, often 20-50% reductions in total cost of ownership, for reinvestment in core growth areas like AI adoption or talent development.  Specifically, IT optimization will power CFOs and IT leaders to tackle the outlined risks head-on through targeted strategies that enhance financial resilience and operational agility. Here's how:

• Engaging Unbiased Third-Party Expertise for Equitable Procurement: An impartial review of vendor agreements by a specialized firm like NET(net) ensures organizations buy the right solutions, in the right manner, and at the right price, leveraging market benchmarks to negotiate fair terms and reduce risks before signing. Too many enterprises rely on internal procurement teams who, through no fault of their own, struggle to keep pace with:
  • Rapid supplier pricing model shifts
  • Evolving user types
  • Dynamic consumption patterns amid economic volatility

Suppliers, trained to upsell and overcome objections, often push products that align with their agendas rather than the customer's true needs, fostering power imbalances that lead to supply chain disruptions, quality issues, and inflated costs. This third-party intervention restores balance, driving cost efficiency, access to specialized insights, and stronger vendor relationships that protect your bottom line.

• Reducing Waste Through Cloud and Consumption Models: Adopting a cloud-first approach with pay-as-you-go structures eliminates overprovisioning, which wastes up to 30% of cloud budgets in many firms. This directly combats bloated IT spend amid uncertainty, freeing resources for growth and breaking vendor lock-in by enabling multi-provider flexibility, as noted in optimization tactics that emphasize scalability to adjust to internal and external changes.  Buyer beware however, as consumption models have their own pitfalls!
• Streamlining Vendor Contracts and Eliminating Shelfware: Regular reviews and renegotiations of supplier agreements uncover hidden fees and unused licenses, reclaiming up to 25% of software spending that's often wasted. This addresses vendor lock-in and escalating costs, reducing risks like margin erosion in tough economic climates, and aligns with CFO priorities for managing risk without zeroing it out—balancing action against inaction.
• Leveraging Automation and Consolidation for Efficiency: Tactics like robotic process automation (RPA) and data center consolidation can save 10-20% on budgets by automating inefficiencies and reducing maintenance overhead. This counters legacy system drag and geopolitical supply chain risks, enabling efficient growth without inflating spend, and supports long-term value creation by freeing capital for strategic pursuits.
• Building Contingency and Risk Mitigation Plans: Reserving 5-10% of IT budgets for unforeseen events, combined with predictive maintenance that lowers costs by 10-40%, fortifies against disruptions like cyber threats or market shifts. This holistic view helps CFOs nurture organizational health, while CIOs maintain uptime and performance, ultimately diverting saved funds back to innovation.

At NET(net), we've been pioneering IT supplier optimization for enterprise firms for over two decades, delivering billions in recovered value. Our method isn't always a one-off audit; it's more often a persistent, holistic engagement across entire IT portfolios, from cloud giants like AWS and Azure to software behemoths like Oracle and Microsoft. We dive deep into pricing benchmarks, contract loopholes, and configuration inefficiencies, often uncovering savings that fund innovation pipelines. For instance, we've helped Fortune 500 clients reclaim 30-40% on SaaS deals by enforcing performance SLAs and eliminating shelfware, all while building long-term vendor relationships that align with business agility.

In an era of uncertainty, this sustained optimization returns massive budgets to the enterprise, empowering CFOs and CIOs to thrive rather than merely survive. If your IT spend feels like a black hole, let's connect, your balance sheet will thank you.

About NET(net)

At NET(net), we don't just optimize IT investments—we weaponize them for competitive advantage. As the world's leading technology investment optimization firm, we've spent over two decades perfecting the art and science of extracting maximum value from technology supply chains while neutralizing vendor pricing manipulation.

Our battle-hardened methodology has influenced trillions of dollars in technology investments, captured hundreds of billions in documented value, and transformed how enterprises approach every facet of IT spend—from emerging technology such as AI, ML, IoT, RPA, Quantum, and Blockchain, to IaaS, PaaS, and SaaS, to enterprise hardware and software solutions, and professional services arrangements including strategic outsourcing relationships.

We're not consultants who theorize about optimization—we're the specialists who help you devise and execute your strategy. Our proven frameworks turn vendor pricing chaos into strategic opportunity, licensing complexity into competitive advantage, and cost centers into value engines. Whether you're facing an aggressive vendor audit, navigating a forced migration, or simply refusing to accept runaway IT costs, NET(net) delivers the expertise, experience, and execution you need to dominate rather than merely survive.

Founded in 2002, NET(net) has established itself as the essential strategic partner for enterprises and technology providers who demand performance, not promises. We've mastered every major area of IT optimization because we understand that in today's vendor-hostile environment, half-measures guarantee defeat.

Experience the NET(net) advantage. Contact us at info@netnetweb.com, visit www.netnetweb.com, or call +1 (616) 546-3100 to discover how we can transform your technology investments from cost burden to strategic weapon.

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