Steve Zolman

Founder & Chief Services Architect

Latest Posts

IBM: Spend Optimization Opportunities ...

We are still waiting for the great IBM turnaround led by Ginny Rometty since her installment as CEO in 2012.  IBM has pinned its turnaroun...

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Thrive Ultimatum Series Part I: The Di...

  What is the Thrive Ultimatum?   2019 will present the 'C-Suite' with a Digital Transformation ultimatum.  Digital initiatives can no lon...

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5 Q4 Sales Strategies Technology Suppl...

‘The Most Wonderful Time of the Year’ is a popular holiday song and was written by Edward Pola and George Wyle in 1963.  It was popularize...

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As the Chief Services Architect, Mr. Zolman is committed to providing a bespoke and exceptional client experience while maintaining a specific focus on shaping research and development efforts by collaborating with client executives. As such, Mr. Zolman’s primary focus is on refining NET(net)’s service offerings, as well as the company’s globalization strategy and ongoing development in The Middle East, Latin American and Europe. Prior to this role, Mr. Zolman served as the Chief Executive Officer from 2002-2012 and was responsible for the overall strategic direction of the company. His results as CEO saw a 100,000% return of shareholder equity and NET(net) moving from a start-up to the recognized industry leader.

As the Founder of NET(net), Inc., Mr. Zolman pioneered the concept of IT Investment Optimization as a service after seeing vast commercial inequities firsthand. He is a 25-year veteran who combines solid industry vision with a strong technology background to deliver exceptional leadership insights. In addition, he has detailed work and management experience in some of the world’s largest technology firms and brings that background and contract negotiations experience to benefit NET(net)’s Clients.

Mr. Zolman’s personal efforts have helped create an organization that is focused on delivering exceptional value to its Clients at every level and exceeding Client expectations in every way. NET(net)’s recognition as an Industry Leader has resulted from this unwavering dedication. His efforts have been instrumental in acquiring and maintaining many of NET(net)’s key Clients, as well as instilling a set of business values that allows NET(net) to enjoy outstanding Client satisfaction ratings and high levels of credibility and respect in the market. Clearly, Mr. Zolman’s leadership and passion for excellence have helped drive and maintain NET(net)’s impressive track record of success and subsequent growth.

Prior to NET(net), Mr. Zolman’s experience included executive management, consulting, corporate contract negotiations, and specialized program management in business development and strategic partnerships. Mr. Zolman conveys a positive, candid, and contagious attitude. This, combined with business creativity and know-how, offers NET(net) Clients an opportunity to leverage influential supplier relationships, federated market intelligence, proprietary, and proven tools and processes for optimizing value and patented negotiating methodologies, complete with customized strategies and techniques designed to secure nonstandard value and benefits not commonly available.

Mr. Zolman holds a Bachelor of Science degree in Computer Information Systems, a Master of Business Administration with an emphasis in Finance, and has received executive training in strategic dealmaking, competitive decision-making, and global negotiations at Harvard Business School, an advanced and continuing education.

Kellsey Le

President and Chief Executive Officer

Latest Posts

Open Letter from NET(net)'s CEO

As we close out 2016, on behalf of the global staff at NET(net), I reflect on the blessings we experience on a daily basis and wish to tha...

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Kellsey Le has been President and Chief Executive Officer of NET(net) Inc. since 2013. She is responsible for aligning the entire organization to the goals and objectives of its commercial clients and integrating the functional teams to deliver exeptional value and impactful results. Ms. Le has served in multiple roles during her 15+ year tenure at NET(net) from managing client and partner relationships, leading Client Services and Professional Services functional groups, and most recently as the President and Chief Operating Officer with global rollup responsibilities for all field and business operations.

Under Ms. Le’s leadership, NET(net) has over-achieved value and growth targets while maintaining excellent Client satisfaction rates in all measured categories and has been a key sponsor of the company’s high performance culture.  Furthermore, Ms. Le has been integral to the successful launch of several new lines of service at NET(net), including developing a prototype for the value delivery service model.  She led the process of creating the company’s Private Equity program, and has driven considerable achievements for the firm.  In addition, Ms. Le has also been critical to the success of NET(net)’s expansion into Europe.

Ms. Le has been awarded with NET(net)’s Most Valuable Person award in 2004, 2005, 2006, 2007, and 2008 for consistent overachievement of company goals and was promoted in 2007 to oversee the company’s client services operations globally.  She was promoted again in 2009 to NET(net)’s Chief Operating Officer.  She assumed the additional responsibilities of President and Chief Operating Officer on January 2011.

Prior to joining NET(net), Ms. Le worked in management roles at Computer Associates and has more than 15 years of experience managing high-performing teams.  Ms. Le is known for her energy, work ethic, passion for excellence, and delivery of exceptional client value with the highest standards, resulting in high client satisfaction.

Ms. Le graduated with a Bachelor of Arts degree from Indiana University.

Ms. Le is committed to many humanitarian issues, philanthropic interests, and charitable causes, including the Boys and Girls Club and Habitat for Humanity.  Ms. Le leads NET(net)’s integrated philanthropy programs and pursuits in this regard.

Announcement

Susan Zolman

Vice President, Business Operations

As Vice President of Business Operations, Sue manages NET(net)’s back office functions and supply chain including Finance, HR, IT, Legal, and Administration on a global scale.

Sue’s previous experience includes 28 years with Huntington Bank.  She has a varied banking and financial services background including management, accounting, audit and lending.  She has a passion for excellence and has been instrumental in driving forward projects involving business process redesign and standardization.  Sue enjoys and places a high priority on developing productive business relationships.

Sue holds a Bachelor of Business Administration Degree in General Business, as well as an Associate in Applied Sciences Degree in Computer Information Systems.

She devotes some of her free time to visiting patients and families at Helen DeVos Children’s Hospital with her registered therapy dog, a golden retriever named Flynn.

Mike Welsh

EVP of Value Delivery

Latest Posts

SAP at Year End: Pitfalls and Opportun...

December is the busiest month of the year for many suppliers, including of course SAP as they look to shore up, lock up, and secure their ...

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SAP Maintenance and Support for the Zo...

As many of you may already know, most SAP renewal deals ‘come due’ in December, as they are generally annualized to the calendar year, as ...

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Oracle Doubles the Cost of Cloud Deplo...

Oracle has doubled down – literally – in their ploy to shore up declining revenue in its traditional licensing model.  Filed under ‘in cas...

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Mr. Welsh is the Executive Vice President of Value Delivery at NET(net).  Mr. Welsh has been with NET(net) since 2007 and currently leads NET(net)’s global services team with innovation and solutions for Clients.  Mr. Welsh has led the NET(net) services team in delivering incremental value of over $150 billion.

Mr. Welsh has a Bachelor of Science in Finance with an International Business concentration.  Mr. Welsh’s accumulated his expertise by serving Clients for more than 23 years, including providing innovative IT and business solutions while at firms like Accenture and Diamond Technology Partners.

Dexter Siglin

Vice President, Marketing & Business Development

Latest Posts

NET(net) Named by CIOReview one of 201...

CIOReview NAMES NET(net) ONE OF 2018’s MOST PROMISING BANKING TECHNOLOGY SERVICE PROVIDERS HOLLAND, Mich., July 25, 2018 /PRNewswire/ -- W...

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Lenta Partners with NET(net)

FOR IMMEDIATE RELEASE 30 November 2017 NET(net) www.netnetweb.com     LENTA PARTNERS WITH NET(NET) FOR TECHNOLOGY SUPPLY CHAIN OPTMIZATION...

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NET(net) Acquires Orange Procurement C...

FOR IMMEDIATE RELEASE 14 November 2017 NET(net) : www.netnetweb.com   NET(net) ACQUIRES ORANGE PROCUREMENT CONSULTING World’s Leading Cost...

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Dexter Siglin is Senior Vice President of Marketing and Business Development at NET(net).  In this role, he leads the effort in developing strategies, programs, and services that align with NET(net)’s strategic goals around delivering long term client value from it’s Find, Get, and Keep Value services.

Dexter has been working in the technology field for 18 years, starting his career at MCI Telecommunications (now Verizon Business), where he gained experience holding several leadership positions over the ensuing nine years, ending his tenure as the New England States Service Manager, Corporate Accounts.   As Vice President of CIO Magazine’s, CIO Executive Council, Dexter led the Sales and Marketing teams that realized a doubling of revenues in four years and the successful launch of several new products and services.  Following CIO, as part of the executive leadership team with then start up xPeerient, Dexter was instrumental in growing and managing the company’s client experience while simultaneously developing the underlying processes to manage them.  xPeerient was eventually acquired by NET(net).  Most recently at alfabet AG, Dexter led the North America sales team and its integration and acquisition by Software AG.

Before entering the professional world, Dexter spent several years living and going to school in Australia and Hong Kong, and has traveled extensively in Asia Pac. He received his B.S. in Management from Elmira College, and completed an International Management internship with McDonald’s Corporation, Asia Pacific.  Dexter lives in the metro Boston, Massachusetts area with his wife and three children.

Announcement

Luis Spadotto

Managing Director, Latin America

As Managing Director of Latin America region, Luis’ primary focus is building and sustaining close relationships with NET(net)’s Client executives, assisting them with their strategic IT planning, and enabling them to get the best value with their IT investments.

Luis joined NET(net) in August of 2012, and he has managed several successful projects in the region, accomplishing the same level of savings that NET(net) has achieved in its projects around the world.

He brings the company more than 25 years of executive experience. Luis has gained that experience in various market segments such as banking, auto parts, the food industry, software, highway concessions and turnaround projects. As CFO, COO and CEO of organizations in these market segments, he has been able to produce proven achievements.

As an executive who has experience managing IT responsibilities, Luis understands the value that NET(net) can offer as an IT strategic purchasing partner for obtaining and maintaining value for its clients worldwide and more specifically in the Brazilian market.

Luis graduated with a degree in Mechanical Engineering and Production Engineering from Faculdade de Engenharia Industrial (FEI – Brazil). He also holds an MBA in Finance from IBMEC – Brazil and an MBA in Controlling from USP – Brazil. His entrepreneurial spirit, multi-market experience and strong academic background brings a broad range of value to the NET(net) organization.

Luis lives in Brazil with his wife and three children. He is fluent in Portuguese and English and also speaks Spanish and Italian. He enjoys cooking and playing tennis and dedicates part of his free time to assisting and sponsoring an institution that cares for, educates and rehabilitates more than 40 children with Down Syndrome living in Sao Paulo.

Annoucement

Robert Geib

General Manager, Americas

Latest Posts

SAP and Oracle License Transfers in Ca...

We are all conditioned to some degree either consciously or subconsciously, that when we hear the word free - it must be a good thing: Buy...

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Successful Supplier Negotiations Part ...

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Successful Supplier Negotiations Part ...

“Every battle is won before it’s ever fought.” ― Sun Tzu Most of us know this quote from Sun Tzu's seminal work, "The Art of War", but is ...

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As General Manager Americas, Bob manages and oversees both the NET(net) Client Services and Value Teams.  His responsibilities include successful delivery of NET(net) services to clients, managing the new client acquisition team, and delivery of the Find / Get / Keep value process through project execution. Bob is spearheading the deployment of the WIN(win)(TM) technology-enabled business process throughout the NET(net) client base in order to integrate best practices for long-term value harvesting and strategic supplier management.  He also supports building relationships with business development and channel partners, as well as global strategic alliances with synergy partners.

Prior to joining NET(Net), Bob was the General Manager at a San Francisco–based Private Equity Fund. He has also worked for almost 25 years with several of the largest enterprise software suppliers, including SAP, PeopleSoft, in various strategy, sales and service delivery roles.  He started his career at American Management Systems (AMS) a large systems integrator managing large implementation project and product support.

Bob is located in California, holds a master’s degree from Carnegie-Mellon University in Pittsburgh, and a bachelor’s degree in Business and Political Science from Heidelberg University.

Eric Osterloh

Senior Vice President, Client Services

As Senior Vice President of Client Services, Eric is responsible for client relationship management and directing new client acquisitions in the Western U.S.  He also oversees and manages the success of several strategic partners.  Eric’s goals are to bring the right NET(net) solution to address clients’ needs, enabling the optimal economic and strategic value from their IT investments, while also ensuring client satisfaction and other key performance indicators for the firm.

Eric’s extensive 35 years of experience in the technology industry brings significant value to NET(net) and our clients. Focus areas include enterprise software sales and maintenance, building new business value, and developing partner relationships and solutions to exceed client expectations. Eric most recently served as the VP of Sales – West Region, for a consulting and managed services provider.  He has held numerous positions in sales, sales management, marketing, and project management at SAP, PeopleSoft, Successfactors, and other vertical market solutions.

With his diverse background and experience, he truly understands the value that NET(net) can deliver to clients from being on the other side of the table.  Eric has a BBA from PLU and minor in Computer Science.  Eric is based in Denver, CO.

Ronald Kruyt

VP, Client Services

Ronald is Vice President Client Services EMEA. In this role, Ronald is responsible for strategic development of NET(net)’s banking and financial services industry vertical in EMEA.  Ronald is also responsible in managing and nurturing key client relationships for the region.  He also oversees and manages the success of several NET(net) strategic partners. His primary goal is to help clients achieve business and IT strategy alignment through the optimization of their IT investments.

Ronald brings 30 years of experience in enterprise technology sales to the NET(net) firm, clients and partners. Prior to joining NET(net), Ronald was Sr. Enterprise Relationship Manager at Citrix.  He has also held several business development, sales and account management positions at large software vendors like Microsoft and CA Technologies.

With his knowledge and experience, Ronald can offer the full value of NET(net) as a strategic partner to help clients Find, Get, and Keep value in their IT investments. Ronald is based in Rotterdam, The Netherlands.

David Young

SVP of Value Creation

Latest Posts

Market Alert: ZTE Future Uncertain

The latest casualty in what some consider the emerging trade showdown between the USA and China has come in the form of ZTE, who has annou...

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IT Security Software Spend: Not Secure

Underinvested?  Overinvested?  Do we have the right supplier(s)?  Are we running the right software?  Are we using the right security tech...

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If You’re Still Spending on MPLS...You...

The saying that ‘there is a time and a place for that’ can apply to almost anything in our daily lives, but nowhere is it truer than in te...

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In his role as SVP, Value Creation, leading the Infrastructure and Telecommunications practice at NET(net), Dave Young and the NET(net) team are laser focused on helping Clients maximize investments in communications and technical infrastructure technologies.  This is often accomplished by helping his clients rationalize and optimize infrastructure and telecom investments to ensure spending is rightsized and configured to purpose—and value is maximized.

Dave has 30 years of experience in IT, including significant expertise in the networking and telecommunications marketplace and in the design, planning, and implementation of the networked technical infrastructures. He brings a wealth of experience in information technology, first in IT leadership positions working for large enterprises in communications and technical infrastructure management, data center operations, and Chief Security Officer roles, followed by 17 years of IT-related consulting, serving on behalf of hundreds of clients in North America and overseas. He is also a skilled communicator and a subject matter expert on telecommunications history and policies.

Dave is a successful IT team leader, as well as a seasoned technical project manager with extensive experience managing large and successful projects, notably large-scale network implementation efforts, data center implementations/relocations, disaster recovery and business continuity planning, and technical enterprise architecture planning. He is a skilled negotiator in all things infrastructure and telecommunications, including storage, networking, servers, cloud services, data centers, MPLS, VoIP and related managed services.  His experience extends to assisting clients with Oracle and SAP hosting agreements, and with his background in application development, his skill reaches into negotiating Oracle-related systems integration and application management and support agreements.

Given his long tenure at NET(net), Dave has been instrumental in developing the telecommunications and IT technical infrastructure practice at NET(net) from the ground up, staking market leadership positions in telecommunications, data center and infrastructure, wide-area networking, ERP hosting, outsourcing and managed services investment value optimization. In addition to his Value Creation service delivery responsibilities for our clients, Dave has responsibilities for leadership in sales, recruiting, practice development, methodology development and business strategy planning at NET(net).

Dave holds a Bachelor of Science degree in Computer and Management Science and Master of Science in Telecommunications.

Scott Braden

SVP of Value Creation

Latest Posts

Market Alert: More Details Emerge on M...

You may recall from our alert in July, Microsoft has substantial changes to their pricing due to take effect October 1, 2018.  This pricin...

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Microsoft Pricing Update

True to their usual schedule, Microsoft has announced some substantial changes to their pricing policies, along with some price increases ...

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Microsoft 2017: 4 Things to Know

Microsoft is coming to the close of its first half earnings in Q4.  If you know what to look for, the timing represents a strategic opport...

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As the Sr. Vice President of Value Creation, Scott leads NET(net)’s efforts in helping Clients optimize their investments related to Microsoft and end user strategies, manages select Client engagements, and continually works to improve the Professional Services delivery methodologies for NET(net).

Scott’s professional background includes project management, process design and implementation (such as ITIL), software asset management (“SAM”), enterprise software solutions, IT service management and outsourcing, business process consulting, software licensing, and IT help desk operations consulting.

Prior to joining NET(net), Scott founded Microsoft Secrets, the leading independent consulting firm, providing expertise in Microsoft Licensing.

Scott holds a double Bachelor of Arts degree in History and Political Science from Texas A&M, with minors in Economics, English, and German.

Fred Teekens

SVP of Value Creation

As the Senior Vice President of Value Creation for EMEA, Mr. Teekens is committed to providing a bespoke and exceptional client experience while maintaining a specific focus on Value Creation and development efforts by collaborating with Client executives.  As such, Mr. Teekens’ primary focus is on continuously delivering flawless execution for projects that will Find and Get Value for NET(net)’s client base. Prior to this role, Mr. Teekens served as the Manager of Procurement for IT Infrastructure at NN Group N.V., and was responsible for Global IT Infrastructure procurement,  global contracting for NN Group N.V., implementation of IT Asset Management and managing the procurement aspects of divestitures that took place between 2011-2014.

Mr. Teekens is an 18-year procurement veteran who combines solid industry vision with an ability to develop a deep understanding of Client’s needs while utilizing his strong negotiation skills to deliver exceptional value to clients. In addition, he has negotiation experience with the world largest IT Infrastructure providers and brings that background to benefit NET(net)’s Clients.

Mr. Teekens personal efforts will help strengthen NET(net)’s presence in the EMEA region while focusing on delivering exceptional value at every level while exceeding Client expectations in every way. NET(net)’s recognition as an Industry Leader has resulted from this type of unwavering dedication.  Mr. Teekens holds a Bachelor in Marketing Economics and he has received executive training in Defining and Implementing Strategies, High impact Performance, and continues to seek out educational opportunities that allow him to continue to grow his knowledge and expertise in providing world class service

Andrea Alterman

Senior VP, Value Delivery

Latest Posts

Six ‘Beware’ Factors to Consider in To...

Its been a long time since HCM solutions were primarily used for ‘counting noses’.   Companies large and small understand the strategic va...

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7 Ways to Walk the Walk With Disruptiv...

The Internet of Things ( IoT).  Disruptive Technology.  Market Disrupting Suppliers.  Strategic Supplier Sourcing. Have you been hearing a...

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As Senior Vice President in NET(net), Inc.’s Value Delivery group, Andrea is responsible for overseeing long-term client relationships as they relate to client engagement interactions, managing NET(net), Inc.’s core services resources, and ensuring complete client satisfaction throughout the engagement delivery life cycle.

Andrea brings over 30 years of experience in consulting and information technology to NET(net).  Beginning her career at Andersen Consulting (Accenture), Andrea was one of the founding members of its Change Management practice, working with client companies such as Kraft, Sears and Waste Management where she led a team responsible for one of the first large-scale usages of computer-based application training to support the rollout of new financial and customer service systems.  Joining TSC as a Principal, Andrea worked with marquis clients such as Bridgestone/Firestone, Harry and David, and Whirlpool, performing both Change Management Consulting as well as directing Systems and User Acceptance testing organizations.   As a Partner at CSC, Andrea served in several senior management positions including Chief Knowledge Officer for the Consulting Group, Operations Director for the Organizational Change Management practice and Leader of CSC’s Global Expert Group in Organizational Change Management.  Her extensive experience working with clients on large-scale business transformation, organizational change and business process redesign engagements, mostly centered around large-scale technology implementations, gives her unique insight into the business needs of NET(net)’s clients.

Andrea graduated from Northwestern University with a B.S. in Communication Studies.  She resides in the Chicago area with her husband and six children.

Tim Harper

SVP of Value Delivery

As a Senior Vice President in NET(net) Inc.’s Value Delivery group, Tim is responsible for understanding clients’ needs and ensuring the unique NET(net) resources are properly deployed to provide maximum value in our client engagements.  These engagements optimize the economic and strategic value of new technology acquisitions, as well as existing software, hardware, and/or technology investments.

Tim is a Project Management Professional with more than 29 years’ experience in consulting and information technology. He has extensive experience working with clients on large-scale technology implementations, including business transformations, organizational change, and business process redesign engagements. He has an impressive track record of successes and is known for his work ethic, passion for excellence, and delivery of exceptional client value with the highest standards, resulting in high client satisfaction.

Tim holds a Bachelor of Business Administration Degree in Accounting from the University of Texas at Arlington. He has received numerous professional awards for both business and technical excellence and has frequently presented at technology conferences.

Announcement

Barbara Yeung

Technical Account Manager

As Technical Account Manager, Barbara is responsible for cultivating and maintaining key client relationships and ensuring complete client satisfaction for NET(net)’s Managed Services engagements in the UK and EMEA region.  Her client centric focus will result in high quality engagements that deliver the utmost value to NET(net)’s Managed Services Clients throughout the length of the engagement.

With over 20 years of experience delivering major business change and IT transformation programs within large complex organizations, Barbara brings a tremendous amount of knowledge and capability to this position.  Her background spans across the areas of finance, performance, business intelligence, procurement, supplier management, contract management and business process improvements.  Using her expertise, she has consistently delivered clients’ savings in excess of £tens of millions.

Carrie Foley

Technical Account Manager

As a Technical Account Manager, Carrie is responsible for maintaining key client relationships and ensuring the unique NET(net) resources are properly engaged to provide maximum value in our client relationships.

Carrie brings with her over 18 years of strategy development, technology delivery, negotiating and overseeing Government contracts.  Most recently, Carrie worked as a Subject Matter Expert of Contracts & Proposals providing Federal agencies and industry partners with an enterprise-wide package of services including operations support, IT Services, Facilities Management and Operations Services.  For  nearly 10 years, Carrie worked for Raytheon Company dealing with the Department of Defense and large government contracts as their Contracts and Proposals SME.   She was responsible for supporting daily functions on over 30 contracts (Domestic and International) with ceiling totals over $44B and multiple task orders approaching $900M in funding for 2014.

Carrie has a Bachelor of Arts (BA) degree in Political Science  from Indiana University.

Matthew Ryan

Director, Value Creation

Matt Ryan holds a Bachelor of Arts in History and a Masters in Business Administration.  Matt has accumulated his skills over the past 5 years by holding different negotiation positions at major technology companies.  Matt's experience working in different roles at the negotiation table enables him offer clients unique insight.

Matt is located in the Boston, Massachusetts.  He enjoys Boston sports, traveling, and spending time with family.  

Aniele Ricco

Value Delivery Manager, LATAM

Aniele is Value Delivery Manager for Latam & Caribbean Region. In this role, Aniele works as a Business Analyst, Engagement Services Manager and Service Delivery Management support to clients in Brazil.

Aniele has been working in the IT field for 11 years. Her previous experience includes Mainframe Operator, Subject Matter Expert, Senior Consultant Analyst, Scrum Master and Project Manager. She also holds certifications on FCE, ITIL, PSM I and Design Thinking.

Aniele holds a Business Management with an emphasis in Marketing Degree from FATEC University. She lives in Brazil with her husband and son. She is fluent in Portuguese and English.

Tjeerd Edelman

EVP, Global Services

Tjeerd Edelman is the EVP of Global Services at NET(net). In this position Tjeerd oversees the Global Services division of NET(net) with a focus on Financial Services. Tjeerd will be responsible for The Global Services Team, NET(net)’s Specialization in the Financial Services Industry, driving Managed Services Programs deployed at our largest and most strategic clients, and leading our Global Expansion ambitions. 

Tjeerd is known in the industry as a thought leader in the management of technology including strategic sourcing, and supplier management, and has extensive experience with sophisticated business transactions such as mergers, acquisitions, and divestitures. During his 20+ years career, Tjeerd has worked for various global Banking and Insurance companies in a variety of procurement and supplier management positions. He understand the challenges the Banking and Insurance industry is facing, and has worked with executive stakeholders in IT, Finance, Legal, Risk and Compliance to address them. 

Most recently, Tjeerd was the Founder and CEO of Orange Procurement Consulting (OPC) which was acquired by NET(net) in November of 2017.  Orange has provided services to leading Banking and Financial Services companies on multiple continents around the world.

Tjeerd holds a Bachelor’s degree in Marketing and Communication from the The Hague School of Applied Sciences. Although originally from The Netherlands, Tjeerd has been living with his family in the USA since 2001. He enjoys cooking, reading and music.

Sergio Casorla

Professional Services Manager

Sergio has 30 years of expertise in Information Technology focused on Banking and Financial Services businesses, with broad experience in Professional Services, IT Infrastructure, Account and Project Management.

His expertise in Information Technology was built working for large global banks such as Lloyds and JP Morgan in technical and support roles.  Sergio built on that experience over the next fifteen years by delivering technology platforms and programs to Global Financial firms while working for suppliers such as Thomson Reuters and Bloomberg who specialize in trading platforms, real-time data, critical news and analytics.  In these roles he successfully implemented innovative IT solutions, outsourcing projects, third-party vendor management and cloud-based low-latency market data offerings to clients in Brazil and throughout Latin America.

Sergio graduated in Electronics Engineering from Escola de Engenharia Maua - IMT - Brazil and holds an MBA in Finance from IBMEC – Brazil. He is fluent in Portuguese, English and Spanish.

He resides in Sao Paulo - Brazil with his wife and enjoys traveling, scuba diving and photography.

Stephen Stringer

SVP, Client Services

Stephen is Senior Vice President, Client Services for the Northeast United States.  In this role he is responsible for managing strategic clients and providing guidance in optimizing value in their investments, agreements and relationships.  Stephen will leverage his financial background to focus on the Banking and Financial Services industry. 

Stephen brings 20 years of experience in enterprise technology consulting and sales to the NET(net)'s firm, clients and partners. He has held business development, sales and client partner positions at large consultancies and service providers.  

Stephen graduated with a degree in Finance from Louisiana State University. He is also a Certified Outsourcing Professional and is ITIL Foundation credentialed.  His passion for executive alignment and business enablement, along with insight into a wide range of service providers will bring substantial value to the NET(net) organization and to its Clients.  He lives in New York City with his wife and daughter. 

James Dessin

Director, Client Services United Kingdom

James is Director of Client Services for the United Kingdom.  In this role he is responsible for managing strategic financial services, private equity, and banking clients and providing guidance in optimizing value in their investments, agreements and relationships.  James comes with deep domain experience specializing in finance transformation advisory to the office of finance across the United States and in the United Kingdom. James brings a passion for innovation technologies.

He advises clients to continually refine their business models to be flexible to respond to disruptive threats and competitive opportunities. Because big data, mobile and social media are changing finance he helps clients to capitalise on that shift using traditional and emerging tools. His experience developing business / IT strategies for client organizations as a trusted advisor to senior executives gives him a unique perspective on both organizational development topics and how technology enables efficiency and compliance.

He has held management consulting, business development, sales and client partner positions at large consultancies and service providers.  

James was educated at Harvard University and the University of Cambridge. He has also completed a Venture in Management Program at Harvard Business School. His passion for innovation and the agile methodology, along with insight into a wide range of service providers brings substantial value to the NET(net) organization and to its Clients.  He is an American living in London with his partner Clarissa and their Jack Russell Terrier—Bertie.

Egor Ivanov

Service Delivery Manager, Russia

Egor supports NET(net) clients both in Russia, and Russian speaking countries.  He is responsible for Service Delivery for key clients, as well as expanding NET(net) presence in the region.

Egor started his career in 2000 with the Military Institute for government communications, serving two years in the Russian military service as Senior Officer/Shift Leader.  Upon leaving military service, Egor worked as an engineer in radio communications, and as product owner and project manager for 1C, successfully moving assigned strategic project from crisis state, to delivered and accepted by the client. Egor gained additional experience working as base stations system technician at MTS Russia in Pskov.

Following that experience, for several years Egor worked in strategic positions with the CBOSS Association in Moscow having team leadership roles in engineering, working as the primary interface between sales, development, QA, and implementation teams while managing complex projects. This included the very first implementation of a VAS solution developed by CBOSS.  Additional experience with CBOSS included presales engineering projects with Orange Group and opening new accounts in South-East Asia.

In 2009, Egor moved to Gemalto as Technical Account Manager. Worked for VLA such as Vimpelcom Russia and Tele2 Russia, delivering more than 10 million SIM cards. Egor was responsible for end-to-end product delivery from the requirements to production including presales, QA, and 1st  line client support activities.

Joining Nokia Russia in 2013 as a Global Solution/Sales Manager, Egor was responsible for end to end network equipment implementation services-development and sales (core and radio) including costing, risk evaluation and risk mitigation planning and transfer services to delivery organization after sales phase.  In 2016 joined Nokia IT team as IT Client Service Manager (or IT Business Partner) and was responsible for IT services delivery in Russia, Ukraine and Belarus, including infrastructure projects coordination, IT support for real estate projects (office openings, closures, moves and mergers) as well as for change management in IT infrastructure to assure business continuity.  Also, was responsible for local cost savings and IT vendor relationship management. In August 2018 joined Nokia vendor management team where he was responsible for relationship and performance management of subcontractors that Nokia uses in radio network implementation projects.

Ailaneth Rosales

Service Delivery Manager, LATAM

Ailaneth has been working in diverse industries such as Pharmaceutical, Construction and Research for over 10 years, and in those roles has developed expertise around Project and Supplier Management, Process Safety, Compliance and Engineering.

Most recently, Ailaneth was with GSK (GlaxoSmithKline) Pharmaceutical where she gained direct experience with project purchasing, capital budget tracking and forecasting, risk analysis,  process improvement, and many other areas that will benefit NET(net) clients through her management of engagements and service delivery.

She achieved a Master of Science degree in Mechanical Engineering at Universidad Tecnológica de Panamá.  Residing in Panama, Ailaneth is also bilingual in English and Spanish.

Marcelo Mendes

Managing Director, Client Services

Marcelo Mendes is the Managing Director of Client Services at NET(net). In this position Marcelo oversees the Client Services division of NET(net) with a main focus in EMEA and Latin America. Marcelo will be responsible for The Client Services Team internationally, leading NET(net)’s business development and  relationships at our largest and most strategic clients outside North America and our Global Expansion ambitions. 

20+ years of Sales, Marketing, Portfolio, Alliances, Business Development, Client, People, Relationship, General and P&L Management experience in large multinational and start-up companies in Technology segment, working with business solutions, products, services, new technologies (Big Data, BI, Analytics, Cloud, AI, Blockchain), outsourcing, BPO and consulting. Significant experience building, managing, developing and leading high-performance teams, strategy plans, business turnarounds/transformations, start-ups and relationships with large and mid-sized corporations, sales channels and strategic partnerships. Personal attributes developed on the last fifteen years in a leadership comprehensive career focused on business growth and dealing with challenges and complex problems in executive position, management and advising.

Marcelo holds a Bachelor´s degree in Computer Science and a MBA in Corporate Finance from Catholic University (PUC -RJ), and an MSc in Leadership and Strategy from London Business School. Although originally from Brazil, Marcelo has been living with his family, wife and two kids, in the UK since 2016. He enjoys playing basketball (former pro in Brazil), running, cooking for family and friends, reading and good movies.