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Countdown of Oracle's 12 Most Egregious Terms and Conditions - Part II: Auto Install

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Steven Zolman

Nov. 25,2019 | Software, SaaS, Oracle

What is Auto-Install?

Auto-Install is an executable file in the Oracle software kit that activates when a customer installs certain software and automatically loads various options that may or may not be included in the purchase price of the acquired software. 

Why is it Important? 

It’s important because generally the people who install the Oracle software are not contextually aware of all the intricacies of software licensing, nor perhaps are they even aware of the particulars of the commercial arrangement between your company and Oracle.  They are, however, generally fans of the Oracle technology, and want all the added features, so when software automatically installs, they often aren’t even aware they should change the settings to remove it. 

It’s plain to see why we strongly recommend that all Oracle customers Include language in the agreement that ensures the customer is not held responsible for software that installs automatically without proven intent from the customer, such as Partitioning, In-memory Database, Management Packs, etc.  Standard Oracle contracts currently offer no such protection, and this can cost our clients millions of unexpected license fees and back maintenance charges after an audit reveals that this software was indeed ‘installed’. 

Even if this software was never turned on or never gainfully used, Oracle has every right to charge for its use because the key trigger event to define your liability is installation, not consumption, and not use. 

Contact us today if you have any questions related to anything Oracle!  Our subject matter experts have over 25 years experience dealing with all things Oracle.

If you'd like to get all of Oracle's Most Egregious Terms and Conditions, visit here to obtain our eBook!  

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